I enrolled Oskar with Healthy Paws after reading good reviews about them. I submitted paperwork for charges I knew would be applied to deductible. After hearing nothing from them for more than a month, I started trying to call...on hold forever, disconnected with no call back, no response to email...on & on. I finally reached a clerk who was not informative. I asked for a supervisor who later called me back.
I told the supervisor I wondered if they were even in business with the way things were handled. He assured me they were solving the problems, etc. This was 3-4 months ago.
I looked them up on the Better Business Bureau website and, despite an A+ rating, the problems are continuing if you read the complaints.
I am wondering what your experiences have been re: claims. I don’t want Oskar covered by a company that offers no coverage.
I’m hoping you will share how things have been for you...