Called a new groomer, she asked for all kinds of information as I was first time client. At the end of conversation she asked:" Is Charles neutered?" I said "Yes", but my dog's name is " Riley". There was just silence on the line, then she said: " I asked, for the dog's name". LOL. My, SNL has been cutting him for the years, she is going in for an operation and had to take him to someone new. It is just too hard on her right now. We, will see!